Delete Account

Delete your CarBeep account.

Use the in-app deletion flow when you can access your account. This public page explains the fallback channel, retained records, and verification steps for users and app reviewers.

Current Process

  1. In the CarBeep Customer app or CarBeep Buddy app, sign in and open Profile or Settings, then choose Delete Account.
  2. Confirm the deletion prompt in the app. Your account session will be ended after the deletion request is processed.
  3. If you cannot access the app, email privacy@carbeep.com.my or support@carbeep.com.my with your registered phone number or account email.
  4. CarBeep may ask for verification before processing the request.
  5. Some records may be retained where required for audit, payments, dispute handling, or legal compliance.
  6. In CarBeep Buddy, Delete Personal Account removes personal sign-in access and personal profile data. It does not close, transfer, or delete a workshop business profile; contact support for workshop closure or ownership transfer.

Deletion support

Use the app first. Use this page when you need help.

Store reviewers and users can see the same deletion route, fallback contacts, and retained-record explanation without needing a private support conversation.