Contact Support
Contact our support team.
Complete the form to open a pre-filled email to CarBeep Support.
Support
Support, when you need it.
Contact CarBeep Support, reach our privacy or legal teams, and find answers to common questions. Service actions remain in the app.
How support works
One clear path to help.
- Use Support for workshop, insurance, and new car purchase questions.
- Use Privacy or Legal for specialist requests.
- You can contact us here even without signing in.
Support
Support email
support@carbeep.com.myPrivacy
Privacy email
privacy@carbeep.com.myLegal
Legal email
legal@carbeep.com.myTopics
Support by topic.
Support topic
Workshop booking
Assistance with vehicle setup, service selection, workshop matching, and appointment updates.
Support topic
Insurance renewal
Support for renewal steps, required information, and follow-up questions.
Support topic
New car purchase
Guidance on the purchase journey and app-based loan submission.
Support topic
Privacy, legal, and account deletion
Help with privacy requests, legal information, and account deletion.
FAQs
Common questions.
Which email should I use for general support?
Use the support email for general enquiries, app issues, and service-related questions.
When should I contact Privacy or Legal?
Use the privacy email for personal data or deletion requests, and the legal email for policy or terms queries.
Can workshop partners manage operations on this site?
No. Workshop operations are managed in CarBeep Buddy, not on the public website.
Does this page replace in-app support?
No. This page provides public support before sign-in or when you need help outside the app.
Account deletion
Need to delete your account?
Review the deletion guide first. If you cannot complete the process in the app, contact us from this page.
View deletion guideLegal links
