Skip to content

Support

Support, when you need it.

Contact CarBeep Support, reach our privacy or legal teams, and find answers to common questions. Service actions remain in the app.

Contact Support

Contact our support team.

Complete the form to open a pre-filled email to CarBeep Support.

Submitting opens your default email app with a pre-filled message to support@carbeep.com.my. For privacy or legal matters, use the relevant email address on this page.

Topics

Support by topic.

The support team can help with every part of CarBeep.

  • Workshop booking

    Help with adding your car, choosing services, finding a workshop and appointment updates.

  • Insurance renewal

    Support for renewal steps, quotes, add-ons and policy questions.

  • Government servant instalment

    Questions about eligibility, applying in the app and your repayment schedule.

  • CarBeep Balance and Beep Coins

    Help with earning and using your Balance, Beep Coins, vouchers and membership tiers.

  • Privacy, payments and account deletion

    Help with privacy requests, legal information, refund questions and account deletion.

  • Something else?

    Send us a message and the team will point you in the right direction.

    Send a message

FAQs

Common questions.

Which email should I use for general support?

Use the support email for general enquiries, app issues and service-related questions.

When should I contact Privacy or Legal?

Use the privacy email for personal data or deletion requests, and the legal email for policy or terms queries.

Can workshop partners manage operations on this site?

No. Workshop operations are managed in CarBeep Buddy, not on the public website.

Does this page replace in-app support?

No. This page provides public support before sign-in or when you need help outside the app.

Account deletion

Need to delete your account?

Review the deletion guide first. If you cannot complete the process in the app, contact us from this page.

View deletion guide

CarBeep

Free on iOS & Android

Get the app